Frequently Asked Questions
Borrowed format and tone from InsideOutVAs, but fully tailored to trades business needs.
Do I have to sign a contract?
No long-term contracts. Our placements are flexible. You can pause or change your support as your workload evolves.
How do you ensure they understand my trades business?
We exclusively work with clients in the trades. All placements are trained and briefed on the industry—from dispatch workflows to estimating software.
How are they managed day-to-day?
We use tools like Hubstaff or TimeDoctor for visibility, and can help implement check-ins or KPI dashboards to track productivity.
What if I need help onboarding them?
We support you post-hire with onboarding SOPs, tools setup, time tracking, and daily accountability frameworks.
What hours will they work?
We align candidates to your timezone and core working hours—whether it’s CST or PST. Most work full-time (45 hrs/week, Mon–Fri).
Can they handle sensitive or customer data?
Yes. All placements sign confidentiality agreements and are briefed on handling proprietary business or customer information.
Do they have trades-specific experience?
Yes. Many have worked with HVAC, plumbing, roofing, and electrical contractors. We screen for relevant industry knowledge and adaptability.
